Cancellation & Refund Policy
Be so kind to read the following terms and conditions. By accepting final tour documents and digital files you accept all these terms and conditions. Travel Insurance is mandatory and highly recommended for clients for all kind of journeys. Travel Insurance will cover you safe in case of any untoward situation like last minute cancellation due to emergency or unforeseen circumstances that forces you to resume the trip and so on.
Should be made in advance as hotels are limited in size, and some sell out very fast. To assure our first choice of accommodation that we propose, an early reservation is definitely advised. Your tour cost is required to guarantee your reservation. If departure date is within 60 days, full payment is required to book your arrangements. Full payment is due 30 days prior to your travel dates.
In the event that you need to cancel a part or all of your travel arrangements due to any reasons, you will be expected to notify us of the same in writing. Depending on the time and date of when we receive your intimation of cancellation, relevant charges will be applicable as below.
– 10% of the Cost of the Tour + Cost of Non-Refundable Services if intimated 60 – 40 days before arrival.
– 25% of the Cost of the Tour + Cost of Non Refundable Services if intimated 40-30 days prior to arrival.
– 50% of the Cost of the Tour + Cost of Non Refundable Services if intimated 30-15 days prior to arrival.
– Beyond this, you will be charged 100% of the cost in case of any cancellation within 15 days of tour commencement.
In addition to this, please note that special train journeys such as:
– Palace on Wheels
– Deccan Odyssey
– Golden Chariot
And during peak seasons (Diwali-Christmas and New Year ) the cancellation policy changes will be different. During the peak seasons 100% cancellation charges, if you cancel the tour within 25 days of your arrival.
Some hotels and service providers may ask for a non-refundable deposit at the time of booking. In case you need to cancel this booking, your refund will be restricted to the limited amount depending on that hotel’s or service providers’ policy.